Gary brooks

Service is now an agenda item. There's a lot of money invested in it. The problem is, companies lack the processes and systems that enable them to manage their service operations and to have visibility and control over whether they make a service call or not. That is a void we are filling.

I took some time out for life.

Humor is just another defense against the universe.

If your're not practicing, somebody else is, somewhere, and he'll be ready to take your job.

This is how we make our living.